Managed Services · UK + global

IT, off your plate.

Run your business; we'll run the systems. Our managed services keep your infrastructure performing, secure, and cost-optimised — with humans on the other end of every escalation, day or night.

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// SLA dashboard
ALL GREEN
99.99%
Uptime / 90d
3.4m
P1 response
847
Tickets / mo
Service health
API gateway99.99%
Database100%
CDN edge99.97%
Auth service100%
All SLAs met for 47 consecutive days
What's covered · 01

Operations that just run.

We take ownership of the IT estate so your team can ship products. Every service comes with defined SLAs, monthly business reviews, and a single point of contact who actually knows your systems.

The full stack

  • 24/7 monitoring & incident response
  • Patching, upgrades, and lifecycle management
  • Backup, disaster recovery, and business continuity
  • Identity, access, and endpoint management
  • Cloud cost monitoring and FinOps
  • Vendor and licence management

What you get

A dedicated service manager, monthly performance reports, quarterly business reviews, and a real engineer answering your call within 5 minutes for P1 incidents.

No tier-1 scripted call centres. Every ticket is handled by an engineer who has direct access to your environment and a runbook for your stack.

Service tiers · 02

Choose the level that fits.

Three tiers, all with the same engineering quality. Scale up or down as your business changes — no penalty.

/01

Essentials

Business hours support, monitoring, patching, and monthly reviews. Ideal for SMEs with predictable load.

/02

Professional

24/7 coverage, proactive optimisation, dedicated service manager. Most popular tier across our book.

/03

Enterprise

Embedded engineering hours, custom SLAs, on-site presence, and architecture advisory included.

Onboarding · 03

From signed to fully running in 4 weeks.

We've onboarded over 100 environments. The handover is structured, transparent, and never disrupts production.

/01 — WEEK 1

Audit

Full estate discovery, runbook capture, and gap analysis against best practice.

/02 — WEEK 2

Tooling

Monitoring, alerting, and ITSM connectivity rolled out and tested end-to-end.

/03 — WEEK 3

Shadow

Our team shadows yours on incidents to learn your systems and stakeholders.

/04 — WEEK 4

Live

Full handover, SLAs active, first business review scheduled.

Ready to get started?

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